Legal
Privacy Policy
We keep this simple: we collect only what we need to answer your questions and help you buy or sell a home, and we do not sell your information.
Last updated October 20, 2026
Who we are
This website is operated by Hector Torres Real Estate, serving Richland, Kennewick, Pasco, West Richland and Benton City. Hector Torres is affiliated with Zion Real Estate. In this policy, “we” and “us” refer to Hector Torres Real Estate.
Information we collect
Information you give us. When you use the contact form we collect:
- Your name and email address
- Your phone number, if you choose to provide it
- Whether you are buying, selling or have questions
- The message you write to us
Information collected automatically. Like most websites, our hosting provider may record technical details such as your IP address, browser type, device type and the pages you visit. We use privacy-focused analytics to understand how the site is used. These analytics do not use advertising cookies.
Accessibility preferences. If you change settings in the accessibility menu, your choices are saved in your browser's local storage on your own device. They are not sent to us.
How we use your information
- To respond to your inquiry and follow up about the homes or services you asked about
- To schedule showings, valuations and consultations you request
- To maintain, secure and improve this website
- To meet legal and professional obligations that apply to real estate services
Maps and third-party services
The listings page displays a map from OpenStreetMap. When the map loads, your browser requests map images directly from OpenStreetMap servers, which can see your IP address and browser details. Their handling of that data is described in the OpenStreetMap privacy policy. We do not control third-party sites that you reach through links on this website.
When we share information
We do not sell your personal information. We may share it only:
- With Zion Real Estate, the brokerage Hector is affiliated with, to support your transaction
- With service providers who host this website or deliver messages on our behalf, under appropriate confidentiality obligations
- With lenders, title companies, inspectors or other professionals, but only when you ask us to connect you
- When required by law, or to protect our rights, safety or property
How long we keep it
We keep inquiry details for as long as needed to respond to you and to meet record-keeping requirements that apply to real estate transactions. After that, we delete or anonymize them.
Your choices
You can ask us to tell you what personal information we hold about you, correct it, or delete it. You can also ask us to stop contacting you at any time. Contact us using the details below and we will respond promptly. You may clear locally stored accessibility preferences by using Reset in the accessibility menu or by clearing your browser data.
Security
We use reasonable administrative and technical measures to protect your information. No method of transmission over the internet is completely secure, so please avoid sending highly sensitive details, such as Social Security or bank account numbers, through the contact form.
Children
This website is intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact us
Questions about this policy or your information? Email hector@hectortorresrealestate.com or call (509) 555-0142.
